Aiiioli Support

Get help with the app, your account, or something that happened nearby.

Email support
support@aiiioli.com

No mail app? Use this address in your email service.

Trouble downloading Aiiioli? Get download help

Help by topic

The app isn't working

Close and reopen Aiiioli, check your connection, and check for an app update. If nearby content is missing, check Aiiioli's location permission in your device settings.

Still stuck? Include what you expected, what happened instead, and any error message. A screenshot can help; hide private conversations and personal details first.

Email about an app problem
I can't access my account

Tell us which sign-in method you used, where you get stuck, and the exact error message. Include your Aiiioli username if you know it.

Never send your password or a verification code. If you suspect someone else is using your account, mention that in your email.

Email about account access
My data or account deletion

For a data question or an account-deletion request, email support with your Aiiioli username and what you'd like to request. Use your account email if you still have access to it.

Some records may be retained for legal or safety reasons. Read the Privacy Policy for details.

Email a privacy request
Report a safety concern

In immediate danger? Contact local emergency services. This inbox is not an emergency service.

For harassment, suspicious behavior, or concerning content on Aiiioli, include the username or post involved, what happened, and when. Share only the details needed to understand the concern.

Email a safety concern

Have an idea for Aiiioli?

Share feedback
Two neighbors help each other carry a moving box